Last updated December 02, 2023
Thank you for considering Mustardmil. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund after deducting the return shipping charge. Please see below for more information on our return policy.
RETURNS
All returns must be initiated with 7 days from the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandize Authorization (RMA) number. After receiving a RMA number, please place the item securely in its original packaging, and await for it be collected by our delivery agent.
Please note, you will be responsible for the return shipping charges and it will be deducted from the refund.
REFUNDS
After receiving your return and inspecting the condition of the item, we will process the refund. Please allow at least 4 days from the receipt of your item to process the refund. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items are exempted from returns:
- Art prints (all formats)
- Postcards (all formats)
- Holiday Cards (all formats)
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+971 56 1553380
[email protected]