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Frequently Asked Questions

MUSTARDMIL offers curated art and photo prints from beautiful destinations around the world. Each print is professionally produced on premium, archival-quality paper or canvas for rich colour and durability. We focus on clear, timeless designs that work well in any space, from modern apartments to cozy nooks. Our collections are exclusive to MUSTARDMIL, so you won’t find them in mass-market stores. Every order is carefully packaged to arrive ready for you to enjoy, with a personal touch in every shipment. Read more about us here.
We’re proudly born and crafted in the UAE, where every Mustardmil print and frame is designed, produced, and finished with care.
Our art and photo prints are created from 100% original photographs — no stock images, no imitations, no AI. Each city print is designed in-house, capturing places through Mustardmil’s distinctive aesthetic: clean, modern-vintage, and timeless. Every piece reflects our commitment to authenticity, creativity, and quality, making it as unique as the space it’s meant to live in.
We’re excited to share that we will soon be launching our artist collaboration program and are currently searching for local artists whose work complements our aesthetic. If you’re an artist—or know of one—who might be interested in partnering with us, please get in touch at +971 56 9118963.
Yes. We offer sophisticated framing solutions for both paper and canvas prints. All framing is expertly handled by a team with over 15 years of experience, ensuring the highest standard of presentation.
Both paper & canvas prints come with the option of wooden or fiber frames, available in a variety of colors to suit any décor. Paper prints are mounted behind real glass—not acrylic—to elevate their elegance without compromising their charm.
For our paper prints, we use high-quality glass to protect the artwork while keeping colors crisp and vibrant. For our canvas prints, we intentionally leave them uncovered — no glass or acrylic — to preserve their premium, gallery-like texture and depth. This way, each piece is presented exactly as it was meant to be enjoyed, enhancing its visual appeal in your space.
All our prints and frames are crafted in the UAE by a team of local experts and delivered using express shipping partners.
Absolutely! We’re happy to tailor our prints to fit your space perfectly. Whether you need a specific size or a custom crop to highlight your favorite detail, our team can make it happen. We can also suggest frame and material options that complement your custom piece beautifully. Pricing will vary depending on the size, crop, and finishes you choose, and we’ll provide a clear quote before we begin.
Have a custom request?
Call or WhatsApp us at +971 56 911 8963 and we’ll help you design the perfect piece.
Absolutely! We love bringing your favorite cities to the walls. Our team can design a one-of-a-kind city map artwork just for you. We can also help you choose the perfect color of the print, size, frame, and finish to make your custom piece even more special. Pricing will vary depending on your requirements, and we’ll provide a clear quote before we begin.
Ready to start?
Call or WhatsApp us at +971 56 911 8963 to discuss your vision.
Items are made to order and typically ship within 5-6 business days.
Currently we only deliver to cities within the UAE. However, we’re in the process of expanding our services and will soon be offering international shipping.
Absolutely! We can ship your order straight to your recipient and even include a personalised note if you’d like. Just provide the recipient’s details at checkout, and we’ll make sure the shipping address is updated accordingly.
Need help updating an address?
Call or WhatsApp us at +971 56 911 8963 and we’ll take care of it for you.
No need to worry — if your print arrives damaged, we’ll replace it at no extra cost. Just let us know within 48 hours of delivery and share a few photos of the issue so we can make it right quickly.
Need help?
Call or WhatsApp us at +971 56 911 8963 and our team will take care of it right away.
If you’re not completely satisfied with your framed art print, you’re welcome to return it within 30 days of delivery for a full refund to your bank account (after deducting returns shipping charge). To ensure eligibility for the refund, please return the frame in the same condition you received it. If you’d like more information, read our returns and refund policy here.
Yes, we do! Whether you’re decorating an office, curating a hotel collection, or gifting artwork to clients, we’re happy to accommodate bulk and corporate orders. We also offer special discounts for larger quantities, along with personalised recommendations to ensure each piece suits your space or brand perfectly.
Let’s discuss your project — call or WhatsApp us at +971 56 911 8963 and we’ll create a tailored proposal for you.
While we don’t have a permanent showroom, you can often find us at pop-ups, especially at Ripe Markets. It’s a great chance to see our prints and frames up close, feel the quality, and chat with us in person. Follow us on Instagram or WhatsApp us at +971 56 911 8963 to find out when and where we’ll be popping up next.
Want to be the first to know about our events? Join our mailing list and we’ll keep you updated on upcoming pop-ups, special releases, and exclusive offers.
Giving back is an important part of what we do. We’re proud to support the Human Development Fund, making a general contribution from a portion of the proceeds of every sale. In addition, all proceeds from our Palestine Collection, will be contributed to the Gaza Emergency Fund.
You can learn more about the impactful work of the Human Development Fund by visiting their official website.

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